At IAQM, we value the safety and satisfaction of all of our clients. And one of the greatest measures of quality work comes from our client testimonials. A good portion of our new relationships derive from referrals from existing client relationships. We view our work as an opportunity to provide the highest quality service in the industry and making a lasting impression in all of our partnerships. Here are just a few samples from satisfied clients we've built relationships with through the years:
Professional - customer service above and beyond the job
Fantastic! Friendly office staff! Honest technician came out and evaluated our home for mold (a free service). He did not suspect a problem since there was no evidence of mold in living spaces or in attic. He did not suggest treatment but "left the door open" for future questions and as always the company welcomes ALL questions from customers. I would recommend them to everyone.
They did a good job of staying in contact with me and explaining everything
My experience with Tom, there is not enough room to type but I will say that I could not have chosen a better company on my own. His company is highly recommended by me
Service exceeded all expectations
Timely, courteous, professional, good communication
When I called and spoke to Katie she explained they didn't perform the type of removal that I needed but gave me the names of two companies in my area that did exactly what I needed. She was so helpful and even called me back after we somehow got disconnect on the phone call to make sure I had gotten the numbers. You don't find many companies these days willing to go to the extra mile with customer service. It was truly refreshing. I used one of the referrals - Collin Creek Duct Cleaning service and they were absolutely fantastic! They were kind, professional and did an outstanding job on cleaning my vents. I have flagged your service and will definitely log in again if I need to find help!
Katie, Jeremy and Genero were all wonderful to work with and I would highly recommend them to others. Katie was incredibly responsive to our initial request and in our subsequent communications. Jeremy and Genero were courteous and professional. They showed up on time and Jeremy did a great job answering all my questions prior to and during the remediation process. Katie and Jeremy were also helpful in providing photos and written documentation to us for insurance purposes. I hope I don't require their services again, but if I do, I would definitely turn to them.
Everyone I spoke with was knowledgeable and helpful. I was pleasantly surprised at the degree of information and assistance that was provided to me during my initial inquiry and throughout the project.
They got the work done with good pricing. They respond very well.
Jeremy and Nick were personable, professional, and proficient. We enjoyed meeting them and having them work with us. Katie was also very sweet and helpful from the office. Hope I don't have to deal with them again professionally, but would choose them again in a heart beat.
Performed work in professional manner - always did what they said they would do. Exhibited great patience in getting paid. A#1!!
Very courteous and helpful, very professional and knowledgeable. Great follow-up and scheduling. Highly satisfied and would recommend.
Don and his team were not only professional but extremely knowledgeable . We would highly recommend this company! Our home is only 1 year-old, and was still under the builder warranty when we contact IAQM. Our breakfast nook had a very strong mildew/mold smell, but we couldn't tell were the damage was. The builder who built our home at first said they couldn't do anything unless we could show them where the damage was. We ended up having IAQM come out to our home for a consultation and just as they had told us over the phone, it was a small spot of mold on the base board. They knew exactly where to look.
Professional and they kept their word!
They completed the job sooner than they estimated and left the site very clean and professional looking. Overall a job well done!!
Good!
Jonathan was very courteous, professional and thorough in his investigation for mold.
Great!!!!
Jonathan and Jeremy work very fast and professionally. They make a good team. They are both very knowledgeable about mold. I learned a lot!
Very professional. Very timely. Plus, they were very personable!
Don Vrana and IAQM really came through for me at a very difficult time. They went above and beyond, working quickly to resolve mold issues in my home and to make it safe for my family. I have two very young children who were being exposed to mold and other contaminants, and now I feel very safe in bringing my children back to their healthy home. I cannot thank Don and Jeremy enough for their compassion and professionalism. I would recommend IAQM to anyone!
They were fast efficient and got the job done to help us close on time on the house we were selling. After speaking with others who also quoted the job, I don't know if they would have been able to do so.
We would like you to know how impressed we are with your IAQM Structural Decontamination Process. After 20 years in the Indoor Air Quality field it's refreshing to test a new product that works. By reducing the time residents or building occupants must vacate is a benefit. We foresee this product is going to be instrumental in the mold remediation industry.
Steve Metz
President and CEO
Metz Environmental Inc
We'd like to thank IAQM for your availability and fast service after Hurricanes Frances and Jeanne last year. I had just had a baby (between the two storms, actually!) and we were displaced (it's now a year later and our house is almost rebuilt finally). After our house was declared basically a total loss (down to 2x4s), we were concerned about the mold aspect of the damage (after having no power for about 5 days after Frances and 8 days after Jeanne, with the water damage settling in and the intense heat of summer, it wasn't pretty). And, with a newborn in arms, we wanted to ensure that we would have no health problems down the road due to any leftover mold or contamination.
You explained your service and how it differed from the standard mold remediation companies out there, and you were very up front about costs and your warranty. You provided the mold remediation within a reasonable time frame and were always available when we had follow up questions.
It's now August 2005, and we recently were told by our mortgage company that we needed to have the mold report for them to release some funds due to us. IAQM, you once again provided expedited service and were pleasant to deal with on the phone.
Thank you,
The Leslies-Brevard County, FL
I am the Construction Manager for an Interior Design and Building Corporation that represents many national firms. We use IAQM exclusively for all our clients environmental concerns. IAQM's employees are courteous, quick and efficient, and the company is very responsive. Many of our clients require a minimum 48 hour response time and IAQM is always on time. That, along with the fair pricing and dedication to their profession, is what keeps us and our clients happy. I would recommend IAQM to anyone who may have any type of environmental issues.
Darrell Mathis
Construction Manger
Norcross, GA
My husband and I were tired of battling the continuous mold which grew on our beach house every year. The IAQM Encapsulate applied to the exterior of our house eliminated any trace of the mold. Representatives from IAQM were polite, professional and went out of their way to provide an effective solution to our problem.
Christine Renda
New York
Perkins Family - 2003 A Mold Odyssey
My parents lived in their home for 30 years before my family moved in. My mother was always ill and once she moved out felt better. We used all kinds of excuses for her illnesses until I started feeling bad and my children started having nose bleeds. I say many Dr's. and had very expensive test only to find nothing. That's when I decided to hire an environmentalist to come in and check the house out. I contacted two local companies with no success for remediation. I found IAQM on the Internet and I am so glad I did. Not only did they "fix" my problem, we made wonderful friends. Everyone has been accommodating and efficient. We enjoyed the men so much we were sorry to see them leave. I hope if they are in the area again that they will stop by for another Cajun meal. I have and will continue to spread the word about IAQM.
Angela R. LeBlanc, daughter of
Luther J. Richard
To speak with an IAQM professional about our solutions and services please call us at 1.888.385.IAQM (4276) or,
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